Privacy Policy

Privacy Policy

At CPDG Limited, we are committed to safeguarding your personal data and handling it in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal information, as well as your rights regarding its use.

  1. Information We Collect

We may collect and process the following types of personal data:
– Personal Information: Name, email address, telephone number, job title, and any other details you provide when you contact us or use our services.
– Usage Data: Information about your interactions with our website, such as your IP address, browser type, and pages visited, collected through cookies and similar technologies.

  1. Lawful Basis for Processing

Under the UK GDPR, we process your personal data based on one or more of the following lawful bases:
– Consent: When you have provided clear consent for us to process your personal data for specific purposes.
– Contractual Necessity: When processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
– Legitimate Interests: When processing is necessary for our legitimate business interests, provided it does not override your rights and freedoms.
– Legal Obligations: When processing is necessary for compliance with a legal obligation.

  1. How We Use Your Information

We use your personal data to:
– Provide and improve our services.
– Respond to your enquiries or requests.
– Fulfil contractual obligations.
– Send updates, announcements, or marketing communications (with your explicit consent).
– Ensure the security and integrity of our website and services.
– Comply with legal or regulatory requirements.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements. When it is no longer needed, we will securely delete or anonymise your data.

  1. Sharing Your Information

We will not sell or rent your personal data to third parties. However, we may share your data with:
– Service Providers: Trusted third-party providers who process data on our behalf under strict confidentiality and security agreements.
– Legal Authorities: When required to comply with a legal obligation or to protect our rights.

  1. Your Rights Under the UK GDPR

You have the following rights regarding your personal data:
– Access: Request a copy of the personal data we hold about you.
– Rectification: Request corrections to any inaccurate or incomplete data.
– Erasure: Request that we delete your personal data, where applicable.
– Restriction: Request that we restrict the processing of your personal data in certain circumstances.
– Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
– Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Withdraw Consent: Where processing is based on your consent, you can withdraw it at any time.
To exercise your rights, please contact us using the details below.

  1. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytical data. You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated to ensure compliance with industry standards.

  1. International Data Transfers

If your personal data is transferred outside the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures, to protect your data.

  1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it regularly.

  1. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: paul@cpdg.co.uk
Registered address: Lot 12, Fawkham Manor, Manor Lane, Longfield, Kent, DA3 8ND
Data Protection Number; Z1809389

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection:
– Website: https://www.ico.org.uk
– Helpline: 0303 123 1113

This Privacy Policy ensures compliance with UK GDPR and demonstrates CPDG’s commitment to protecting your privacy.

Effective Date: 01/01/2024

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